Return & Refund Policy
1. Return Policy
Due to the nature of digital products, we do not accept returns for premium accounts or digital services once they have been delivered and accessed. All sales are final. Please ensure that you review your purchase details carefully before completing your transaction.
2. Refund Policy
We offer a refund under the following conditions:
- Account Issues: If you experience significant issues with accessing or using your account that we are unable to resolve within [number] days from the purchase date, you may be eligible for a refund.
- Unauthorized Charges: If you believe you were charged incorrectly or there was an unauthorized transaction, please contact us within 1 days of the transaction for resolution.
3. Refund Request Process
To request a refund, please contact our customer support team at ottsellerking@gmail.com with the following details:
- Order number
- Description of the issue
- Any relevant screenshots or documentation
4. Refund Evaluation
All refund requests will be reviewed on a case-by-case basis. If your request meets our refund criteria, we will process the refund to the original payment method used for the purchase. Please allow [number] business days for the refund to be processed and reflected in your account.
5. Non-Refundable Items
Refunds will not be issued for:
- Accounts that have been used or accessed
- Issues caused by third-party services or platforms
- Purchases made more than 1 days prior to the refund request
6. Policy Changes
We may update our Return and Refund Policy from time to time. Changes will be posted on our website, and it is your responsibility to review the policy periodically.
7. Contact Information
For any questions or concerns regarding our Return and Refund Policy, please contact us at ottsellerking@gmail.com . Our support team is available to assist you.